CDS Co-operatives Launches New Online Repairs System for Faster, More Convenient Service

CDS Co-operatives is introducing a new and improved online repairs system, designed to make it easier and faster for residents to report and track repair requests. Launching in March, this user-friendly online tool will allow residents to identify and submit repair requests 24/7 via a simple link on our website—no phone calls or emails required.

How the New Online Repairs System Benefits Residents

1. 24/7 Accessibility – Report repairs anytime, day or night, at your convenience.

2. Faster Response Times – By providing key details upfront, repair requests can be diagnosed more accurately, leading to quicker resolutions.

3. Improved Transparency – Track the status of your repair request and provide feedback once the work is complete.

4. Less Hassle – No need to wait in call queues or send follow-up emails—everything is handled efficiently online.

Why We’re Making This Change

At CDS Co-operatives, we are committed to enhancing the resident experience by making repairs and maintenance services more efficient and accessible. This new system ensures repairs are not only reported more accurately but also rectified more quickly, improving resident satisfaction and keeping our communities well-maintained.

What Happens Next?

The online repairs tool will go live in March on our new website. More details on how to access and use it will be shared soon. In the meantime, if you have any questions, contact us at talktous@cds.coop or call 020 4551 0080.

Stay tuned for further updates as we move towards a more streamlined, resident-friendly repair reporting experience.